Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at printking.nv@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at printking.nv@gmail.com
1. Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
2. Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
3. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
4. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at joseph.mi.dean@gmail.com.
5. Eligibility for Returns
You may request a return for items purchased directly from https://printking.store within 30 days of the original purchase date.
To be eligible for a return:
The item must be in its original, unused, and undamaged condition.
The item must include all original packaging and components.
Note: If the item was a custom-manufactured order specifically created to your specifications, please contact us immediately regarding any defects or quality issues, as custom orders may be subject to different terms.
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Refund Process
Once we receive your returned item, our team will inspect it to ensure it meets the criteria above.
Approval: If the return is approved, we will initiate a full refund to your original method of payment.
Processing Time: Depending on your financial institution's policies, you will typically receive the credit within 5–10 business days. -
How to Initiate a Return
To start a return, please follow these steps:
1. Email us at printking.nv@gmail.com with your order number and the reason for the return.
2. We will provide you with a return shipping address and instructions.
3. Please package the item securely to prevent damage during transit.
4. Shipping Costs
Damaged or Defective Items: If you received an item that is defective or damaged due to a manufacturing error, PrintKing will cover the return shipping costs.
Customer Preference: If you are returning the item due to a change of mind or personal preference, the customer is responsible for paying all return shipping costs. Shipping costs are non-refundable.
5. Contact Us
If you have any questions regarding our return policy, please reach out to us at:
printking.nv@gmail.com
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at printking.nv@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at printking.nv@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at printking.nv@gmail.com
Last updated: June 17th, 2026